Help Center
Find answers to common questions about using Fleet Finance.
Account & Setup
How do I create an account?
Contact us through our sign-up form and we'll set up your account within 24 hours. You'll receive login credentials via email.
How do I add vehicles to my fleet?
Navigate to the Assets tab in your dashboard, click 'Add Asset', and fill in the vehicle type, registration, and payment plan details.
Can I invite my team?
Yes. Go to Settings > Team and invite members by email. You can assign roles like Admin, Manager, or Viewer.
Payments & Tracking
How do I record a payment?
Go to the Payments tab, select the motorist, enter the amount and date, and save. The system auto-classifies it as Paid, Partial, or Missed.
What happens when a payment is missed?
The system flags it automatically and adds it to your follow-up queue. You can also set up alerts to be notified immediately.
Can I track multiple payment frequencies?
Yes. You can configure daily, weekly, or monthly payment plans per motorist.
Debt & Fines
How do I assign a fine to a motorist?
Go to the motorist's profile, click 'Add Fine', enter the details and repayment terms. The system will track it as active debt.
Can I track partial debt repayments?
Yes. Each debt record supports partial payments and automatically updates the remaining balance.
How are overdue debts handled?
Debts past their repayment deadline are auto-flagged as overdue and appear in your priority queue.
Reporting
Can I export reports?
Yes. All reports can be exported as CSV or PDF from the Reports tab.
How do I view per-asset profitability?
Go to the Assets tab, select a vehicle, and view its profitability breakdown showing revenue vs. costs.
Is there a fleet-level dashboard?
Yes. Your main dashboard shows fleet-wide metrics including expected vs. collected, debt exposure, and risk indicators.